Cleveland Plus Pass FAQ

Can the Cleveland Plus Pass be used at all these attractions?

The Plus Pass is good for one-time general admission to the attractions listed in the program. The Cleveland Plus Pass does not include admission to special exhibits, although some exhibit discounts may be available through "added value" offers.

Participating general admission partners include:

• Children's Museum of Cleveland
• Cleveland Botanical Garden
• Cleveland Metroparks Zoo
• Cleveland Museum of Art*
• Cleveland Museum of Natural History
• The Holden Arboretum
• Lake Metroparks Farmpark
• Maltz Museum of Jewish Heritage
• Museum of Contemporary Art- MOCA
• Western Reserve Historical Society

*While admission to the Cleveland Museum of Art is free, the museum is offering added value discounts in its cafe and its gift shop, as well as on certain exhibits.

How long do I have to use my Cleveland Plus Pass?

The pass is valid for one year from the date of purchase. Once the card is activated (by swiping or scanning it at a participating location) you have two, three or five consecutive calendar days to use it.

Where do I start using my Cleveland Plus Pass?

You can begin using the Cleveland Plus Pass at any attractions listed in the program.

How many times can I visit?

You can visit just one or all ten attractions listed in the program and use the card for other discounts in the region, however, you are limited to one visitation at each attraction per pass.

Is the Cleveland Plus Pass a good value?

Absolutely! If a visitor was to pay full price to see all of the participating attractions, it would be well over $69. Pass-holders are saving around 30% and sometimes even more.

How much time should I allot for each attraction?

There is no time limit at the attractions. You can spend an hour or the whole day, depending on your interest and the pass you purchased. Passes give you two, three or five consecutive days in which to visit the ten attractions, but you are limited to one visit to each attraction per pass.

If I am traveling with a friend or family, can we use the same card?

No, each person must have their own Cleveland Plus Pass in order to visit participating attractions.

What happens if I lose my Cleveland Plus Pass or can't make the trip?

The Cleveland Plus Pass is treated like cash. It is non-refundable and non-transferable.