Volunteer Opportunities

If you know and love Cleveland, the perfect volunteer opportunity awaits you with the Cleveland Plus Visitors Center in the East Fourth Street Entertainment District. This is a chance for you to share your knowledge and passion for Cleveland's sites, history and culture, while also learning more through ongoing training opportunities and educational site tours covering area attractions, hotels, restaurants and events.

Even if you don't know Cleveland Plus inside and out, all you really need is passion for our gem of a region, enthusiasm and a little time. Click here to fill out an application now.

Volunteer Benefits

Don't want to work for nothing? No problem! Here are a few of the perks you'll receive as a Volunteer Ambassador:

• Affiliation with the Cleveland Plus (Northeast Ohio) region's biggest cheerleader
• Opportunities to meet people from around the world that are interested in the sights and sounds of Cleveland
• Volunteer Ambassador appreciation events
• Cleveland Plus Visitor Center retail discounts
• Complimentary admission to various regional attractions
• Networking opportunities with Positively Cleveland partners
• Opportunities to attend/participate in Positively Cleveland sponsored events
• On-the-job training
• RTA passes for scheduled shifts
• Opportunities to make new friends with common interests
• Opportunities to be involved in community festivals and events
• Field trips to area attractions and venues 

Volunteer Testimonials

My experiences volunteering with Positively Cleveland can be summarized in the following points:
1. Good experiences to improve my communication skills
2. Very warm working environment
3. Convenient location from home
- Helen H.

I LOVED volunteering with Positively Cleveland! It amazed me that I lived in Cleveland for 23 years and did not know all the great things the city offers! I found the most enjoyment when guiding a new visitor to sites and attractions - it is a great feeling knowing you helped someone have an enjoyable time while exploring our city.
- Haley F. (Former Volunteer Ambassador)

My experience with Positively Cleveland really opened many doors with new opportunities for me. First off, getting further acquainted with the city that I was born and raised in made me realize that Cleveland has the potential and assets to be a top destination for many reasons. Secondly, Positively Cleveland's staff and employees are willing to help you grow in any way, (as long as you make the primary efforts to initiate conversation). There is always something going on in the Cleveland Plus region, thus making the volunteers jobs more hands on and interactive with the city, its residents, and of course, tourists. Positively Cleveland represents one of the many non-profit organizations that truly make the city of Cleveland thrive, and without it the entire region would suffer!
- Greg B. (Former Volunteer Ambassador)

Current Volunteer Ambassador Positions

Positions are available five days a week (six days from Memorial Day to Labor Day).  Most Volunteer Ambassadors work four or five hour shifts during regular operating hours. Special Events/Festival Ambassadors may have evening and/or weekend hours. Volunteer Ambassadors are encouraged to explore more than one position. At this time, we are especially seeking day-time, weekday volunteers.

All volunteer candidates must submit a completed application, complete the interview process and successfully complete the Positively Cleveland Volunteer Training.  

Volunteer Concierge Ambassador

Description: Positively Cleveland is seeking volunteers who are able to provide accurate information to a diverse audience that includes a variety of ages and backgrounds. Good people skills and a professional attitude are required since you would be a direct reflection of Positively Cleveland and its partnership. Volunteer Concierge Ambassadors will greet visitors and provide information on travel and tourism related activities in the Cleveland Plus region. They will promote the services of our partner organizations and maintain current knowledge of Cleveland area activities, events, attractions and other information of interest to our guests. This opportunity is available Monday through Friday from 9am - 5pm and Monday through Saturday, Memorial Day - Labor Day (10am - 4pm on Saturdays).

Requirements: Outstanding customer service skills, familiarity with Microsoft Office and general internet use, and a pleasant personality are required. Basic knowledge of Cleveland and the Cleveland Plus region's visitor attractions, accommodations, activities and special events is helpful. The ability to read maps and provide clear and concise directions is required.

To apply, simply fill out the application below or click here to download an application to submit at a later date.

By submitting the form below, you agree to follow all policies and procedures as outlined in the Positively Cleveland Volunteer Ambassador Handbook if you are selected to be a Volunteer Ambassador.

Contact Information

First Name: Last Name: Email: Daytime Phone: Mobile Phone: Address:   City: State: --None-- ** - ** AB - Alberta AK - Alaska AL - Alabama AR - Arkansas AZ - Arizona BC - British Columbia CA - California CO - Colorado CT - Connecticut DC - District of Columbia DE - Delaware FL - Florida GA - Georgia HI - Hawaii IA - Iowa ID - Idaho IL - Illinois IN - Indiana KS - Kansas KY - Kentucky LA - Louisiana MA - Massachusetts MB - Manitoba MD - Maryland ME - Maine MH - Marshall Islands MI - Michigan MN - Minnesota MO - Missouri MS - Mississippi MT - Montana NB - New Brunswick NC - North Carolina ND - North Dakota NE - Nebraska NF - Newfoundland NH - New Hampshire NJ - New Jersey NM - New Mexico NS - Nova Scotia NT - Northwest Territory NV - Nevada NY - New York OH - Ohio OK - Oklahoma ON - Ontario OR - Oregon PA - Pennsylvania PE - Prince Edward Island QC - Quebec RI - Rhode Island SC - South Carolina SD - South Dakota SK - Saskatchewan TN - Tennessee TX - Texas UT - Utah VA - Virginia VT - Vermont WA - Washington WI - Wisconsin WV - West Virginia WY - Wyoming YT - Yukon Zip Code: Country: --None-- UNITED STATES CANADA MEXICO MOLDOVA, REPUBLIC OF MONACO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES POLAND Ponape PORTUGAL PUERTO RICO QATAR RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA Saba Saipan SAUDI ARABIA Scotland SENEGAL SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOUTH AFRICA KOREA, REPUBLIC OF SPAIN SRI LANKA St. Barthelemy St. Christopher St. Croix St. Eustatius St. John SAINT KITTS AND NEVIS SAINT LUCIA St. Maarten St. Martin St. Thomas SAINT VINCENT AND THE GRENADINES SUDAN SURINAME SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC FRENCH POLYNESIA TAIWAN, PROVINCE OF CHINA TAJIKISTAN TANZANIA, UNITED REPUBLIC OF THAILAND Tinian TOGO TONGA Tortola TRINIDAD AND TOBAGO Truk TUNISIA TURKEY TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE Union Island UNITED ARAB EMIRATES Canary Islands CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA COLOMBIA CONGO COOK ISLANDS COSTA RICA CROATIA Curacao CYPRUS CZECH REPUBLIC DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR UNITED KINGDOM EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FAROE ISLANDS MICRONESIA, FEDERATED STATES OF FIJI FINLAND FRANCE FRENCH GUIANA GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HONDURAS HONG KONG HUNGARY ICELAND INDIA INDONESIA ISRAEL ITALY CÔTE D'IVOIRE JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA KIRIBATI Kosrae KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MONTENEGRO MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS URUGUAY VIRGIN ISLANDS, U.S. UZBEKISTAN VANUATU VENEZUELA, BOLIVARIAN REPUBLIC OF VIET NAM UNITED STATES MINOR OUTLYING ISLANDS Wales WALLIS AND FUTUNA SAMOA Yap SERBIA Zaire ZAMBIA ZIMBABWE IRELAND IRAN, ISLAMIC REPUBLIC OF HOLY SEE (VATICAN CITY STATE) IRAQ AFGHANISTAN BHUTAN COCOS (KEELING) ISLANDS CUBA SOMALIA SAINT HELENA WESTERN SAHARA YEMEN ANGOLA ARMENIA AZERBAIJAN BOUVET ISLAND CHRISTMAS ISLAND COMOROS ANTARCTICA TIMOR-LESTE FALKLAND ISLANDS (MALVINAS) LIBYAN ARAB JAMAHIRIYA MAYOTTE MONGOLIA NAURU NIUE KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF PITCAIRN SAN MARINO SAO TOME AND PRINCIPE SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SAINT PIERRE AND MIQUELON TOKELAU TURKMENISTAN ÅLAND ISLANDS SAINT BARTHÉLEMY CONGO, THE DEMOCRATIC REPUBLIC OF THE GUERNSEY HEARD ISLAND AND MCDONALD ISLANDS ISLE OF MAN BRITISH INDIAN OCEAN TERRITORY JERSEY SAINT MARTIN PALESTINIAN TERRITORY, OCCUPIED SVALBARD AND JAN MAYEN FRENCH SOUTHERN TERRITORIES ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGUILLA ANTIGUA AND BARBUDA ARGENTINA ARUBA AUSTRALIA AUSTRIA BAHAMAS BAHRAIN BANGLADESH BARBADOS BELGIUM BELIZE BELARUS BENIN BERMUDA BOLIVIA, PLURINATIONAL STATE OF BOSNIA AND HERZEGOVINA BOTSWANA BRAZIL VIRGIN ISLANDS, BRITISH BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON

Qualifications

Relevant qualifications or experience: How long have you lived in the Cleveland region?: How well do you know the area?: --None-- 1 (Least) 2 3 4 5 6 7 8 9 10 (Best) How did you learn about volunteering with Positively Cleveland?: Why do you want to volunteer with Positively Cleveland?:   Do you speak any foreign languages? If yes, please list:   Do you have any special needs or conditions? If yes, please explain:

References

Emergency Contact: Relationship to you: Mobile Phone: Personal Reference 1: Organization 1: Organization Phone 1: Personal Reference 2: Organization 2: Organization Phone 2:

Availability

Morning Availability: Monday Tuesday Wednesday Thursday Friday Saturday/Sunday Not Available Afternoon Availability: Monday Tuesday Wednesday Thursday Friday Saturday/Sunday Not Available Special Event Availability: Monday Tuesday Wednesday Thursday Friday Saturday/Sunday Which volunteer position interests you?: Volunteer Concierge Ambassador Grant Writing Volunteer Ambassador

Red fields are required.

Please enter the 4 character string shown in the box above.

For more information about volunteering with Positively Cleveland, please contact Sue Pitts or Dava Range.