Cleveland Plus Visitors Center

Positively Cleveland operates a Visitors Center on Public Square in the historic Higbee Building. The Visitors Center is open Monday through Friday from 9am-5pm and weekends in the summer from 10am-3pm. Pick up brochures, watch a video, visit websites for the most up-to-date happenings or just chat with our knowledgeable staff members to discover all that is great about Cleveland and the region. It’s the perfect place to start your visit.

Volunteer applications are now being accepted for the summer season with Positively Cleveland/Spirit of Cleveland. Click here to fill out an online application or download an application.

The Higbee Building
100 Public Square, Suite 100
Cleveland, Ohio 44113-2290
Located at the Southwest corner of Euclid Ave. and Ontario Map»
Phone:  216.875.6680
Email: visinfo@positivelycleveland.com

Use these links to access more Visitor Services:

• Handicapped Accessibility
• International Services

Important Phone Numbers

Hotel Reservations & Information Hotline: 800.321.1004
City of Cleveland/City Hall: 216.664.2000
Main Post Office: 216.443.4049

Emergency Information

Downtown Emergency Evacuation Plan
Emergency: 911
Fire Department: 216.621.1212
Police Department: 216.621.1234
Cuyahoga County Sheriff: 216.443.6085
Coast Guard: 216.937.0141
Poison Control Center: 216.231.4455

Non-Emergency

Cleveland Police Headquarters: 216.623.5000
Ohio State Highway Patrol: 877.772.8765
Cuyahoga County Highway Patrol: 216.587.4305
AAA Motorist: 216.621.0766
U.S. Coast Guard: 216.522.4122
American Red Cross: 216.431.3010
Urban League of Greater Cleveland: 216.622.0999

Traffic

AAA Road Conditions: 216.606.6423
Road Conditions: 216.264.7623