Application for Volunteer Services

If you know and love Cleveland, the perfect volunteer opportunity awaits you with the CLE+ Visitors Center located in The Historic Higbee Building downtown on Public Square.  This is a chance for you to share your knowledge and passion for Cleveland's sites, history and culture, while also learning more through ongoing training opportunities, and educational site tours covering area attractions, hotels, restaurants and events. 

All volunteer candidates must submit a completed application, complete the interview process and successfully complete the Positively Cleveland Volunteer Training.


Visitor Services Positions

Positions are available 5 days a week (6 days from Memorial Day to Labor Day).  Most Volunteer Ambassadors work four or five hour shifts during regular operating hours.  Special Events/Festival Ambassadors may have evening and/or weekend hours.  Volunteer Ambassadors are encouraged to explore more than one position.

Volunteer Concierge Ambassador – Greet visitors and proactively provide assistance with directions, itinerary planning, restaurant recommendations/ reservations and other concierge services.  General knowledge of city and attractions required; strong customer/people skills are a must.

Clerical/Administrative Volunteer Ambassador – Responsible for data entry and maintaining the events calendar on the Positively Cleveland website. Computer knowledge required; specific software program training available.

To apply, simply fill out the application below or click here to download an application to submit at a later date.

Name *
Email *
Daytime Phone *
Mobile Phone *
Street Address *
City *
State *
Zip Code *
Are you 18 years of age or older? *
Yes
No

Please share any unique qualifications or experience you have that may help you as a PC/SOC volunteer
How long have you lived in the Cleveland Plus region?
On a scale of 1 (lowest) to 10 (highest), how well do you know area, attractions, restaurants, neighborhoods, etc.?
1
2
3
4
5
6
7
8
9
10

How did you learn about volunteering for PC/SOC?
Why do you want to volunteer with PC/SOC?
Do you speak any foreign languages?
Yes
No

If yes, please list
Do you have any special needs or conditions?
Yes
No

If yes, please explain
Emergency Contact
Relationship to you
Mobile Phone
Alternate Phone
Personal Reference 1
Organization
Phone
Personal Reference 2
Organization
Phone *
Please indicate the days you would prefer to volunteer in the morning
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Please indicate the days you would prefer to volunteer in the afternoon
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Please indicate the days you would be willing to volunteer for special events
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Please indicate your general availability
Anytime
Weekday Mornings
Weekday Afternoons
Saturdays
Sundays

Which volunteer position are you interested in? *


Please read before clicking submit:

As a volunteer for Positively Cleveland/Spirit of Cleveland, I agree,
  • To follow the PC/SOC volunteer policies, rules and procedures
  • To follow the policies and procedures as outlined in the Positively Cleveland Employee Handbook

I understand that this application does not create a contract for my volunteer service.  I understand that if accepted, I am obliged to comply with any and all current and subsequently adopted policies.  I understand that, if accepted, my volunteer service is for no definite period of time and I can be dismissed at any time for any reason or for no reason at all.

For more information about volunteering with PC/SOC, please contact Sue Pitts or Dava Range.

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